Effective date: July 19, 2026. This Privacy Policy explains how SmartTECH Solutions (“SmartTECH,” “we,” “us” or “our”) handles personal information when you visit smarttechsolutions.us, submit a form, request support, communicate with us or receive services.
Information we collect
We may collect contact and business information such as your name, organization, email address, telephone number, service location and preferred contact method. We also collect the information you choose to include in consultation, quote, repair and contact requests, including device, network, software, project and scheduling details.
Our website and hosting providers may automatically receive technical information such as IP address, browser type, device type, referring page, pages viewed, approximate location, timestamps and security or diagnostic logs. Do not submit passwords, financial account details, government identification numbers, protected health information or other highly sensitive information through public website forms.
How we use information
- Respond to inquiries and provide requested support or estimates.
- Evaluate, schedule, deliver and document services.
- Communicate about projects, service changes and customer support.
- Protect the website, users, systems and business from fraud, abuse and security threats.
- Improve website performance, content, service quality and business operations.
- Comply with legal, tax, accounting, insurance and contractual obligations.
How information is shared
SmartTECH does not sell personal information. We may share information with service providers that help operate hosting, email, security, forms, customer relationship management, scheduling, analytics, payment or support systems; with technology vendors when needed to investigate or fulfill an authorized request; with professional advisers; or when required by law, legal process, safety or protection of rights. Providers are expected to use information only for the services they perform for us.
Cookies and similar technologies
The website may use essential cookies for security, sessions and forms, plus optional analytics or third-party technologies when enabled. Browser settings can block or remove cookies, but some website functions may not work correctly. See our Cookie Policy for more information.
Data retention
We retain information only as long as reasonably necessary for the purposes described above, including customer support, project records, dispute resolution, security, legal, accounting and insurance requirements. Retention periods vary by record type and business relationship.
Security
We use reasonable administrative, technical and physical safeguards designed to protect information. No website, email, remote-support method or storage system can be guaranteed completely secure. Send sensitive credentials only through an approved secure method specifically provided by SmartTECH.
Your choices and requests
You may request access, correction or deletion of information you submitted, or ask us to stop nonessential marketing communications. Some records may be retained when legally or operationally required. Submit requests through the Contact page. We may need to verify your identity before completing a request.
Third-party websites and services
Links to third-party websites, products, portals or platforms are provided for convenience. Their privacy practices are governed by their own policies, not this Policy.
Children
This website is intended for business customers and adults seeking technology services. It is not directed to children under 13, and we do not knowingly collect personal information from children through the website.
United States processing
SmartTECH operates in the United States. Information may be processed and stored in the United States and other locations used by our service providers, where privacy laws may differ from those in your jurisdiction.
Policy updates
We may update this Policy as our website, services or legal obligations change. The effective date above identifies the current version.
Contact
Questions or privacy requests may be submitted through our Contact page.
This website policy is general business information and should be reviewed by qualified legal counsel for your specific operations, vendors and regulatory obligations.